About Company

Job Description/Responsibilities

In this role, you’ll be responsible for; 1. Strategic Planning & Execution ● Collaborate with the CEO to shape and execute the company’s growth strategy and business plans, ensuring scalability in line with market demands. ● Align departmental goals with the company's strategic objectives, coordinating with leaders in HR, Operations, Finance, and Compliance. ● Lead cross-functional initiatives to drive business growth, improve operational efficiency, and support the company’s mission. 2. Operational Management ● Oversee daily operations, ensuring seamless functioning across all departments and optimizing processes for efficiency and effectiveness. ● Support department heads in refining workflows, streamlining operations, and implementing best practices to enhance productivity. ● Develop and monitor key performance indicators (KPIs) to track progress toward operational goals and adjust strategies as needed. 3. Financial Oversight & Resource Allocation ● Partner with the Finance lead to oversee budgeting, forecasting, and financial resource allocation, aligning financial activities with the company’s strategic priorities. ● Analyze financial reports and provide insights to the CEO, recommending corrective actions to improve financial performance and profitability. ● Ensure financial compliance, fiscal responsibility, and risk management to support sustainable growth. 4. Talent Management & Organizational Culture ● Work closely with HR to foster a culture of engagement, innovation, and accountability, ensuring alignment with the firm’s growth trajectory and values. ● Oversee talent management strategies, including recruitment, development, and retention, to build a resilient and high-performing workforce. ● Implement initiatives to improve employee engagement, performance, and retention, maintaining a positive, inclusive workplace. 5. Compliance, Risk & Regulatory Management ● Ensure that business operations adhere to legal, regulatory, and industry standards, working closely with legal and compliance teams. ● Develop and implement risk management strategies, including operational and financial risk assessments, to mitigate potential impacts on the business. ● Monitor compliance with regulatory requirements, maintaining a proactive approach to potential legal and operational risks. 6. Data-Driven Decision-Making & Analytics ● Leverage data analytics and insights to drive decision-making, optimize operational performance, and identify growth opportunities. ● Monitor operational metrics, financial indicators, and market trends to make informed, strategic adjustments. ● Promote a data-driven culture across departments, ensuring that decision-making is evidence-based and geared toward continuous improvement. 7. Stakeholder Engagement & Relationship Management ● Build and maintain strong relationships with internal stakeholders, including the executive team, department heads, and employees, fostering a collaborative environment. ● Act as a liaison with external stakeholders, such as investors, regulators, and key partners, to ensure alignment with industry standards and maintain transparent communication. ● Represent the company at industry events, promoting its mission, values, and thought leadership in the insurtech sector.

Job Requirements

● Bachelor’s degree in Business Administration, Finance, Operations Management, or a related field. An MBA or relevant advanced degree is preferred. ● Minimum of 10 years of senior management experience, with a proven track record in overseeing multiple business functions such as Operations, Finance, HR, and Strategy. ● Experience in Insurance, Microinsurance, insurtech, or fintech sector is highly desirable. ● Experience working with department heads and overseeing performance without direct management responsibility. ● Strong financial acumen with experience in budgeting, financial analysis, and resource allocation. ● Proven experience driving operational excellence and implementing business growth strategies.

Skills

• Accountability
• Administration
• Analysis
• Budgeting
• Coordinating
• Decision-making
• Development
• Forecasting
• Leadership
• Management
• Operations
• Planning
• Recruitment
• Relationship Management
• Strategic Planning
• Talent Management